Welcome To Sunstate
Thank you for choosing Sunstate Equipment as your rental equipment partner. To help ensure a great rental experience, please take a moment to review these important account policies, tools, and resources to help you get the most out of your rental account.
LET'S GET TO WORK
Your Sunstate Equipment rental account includes many advantages, including:
Vast fleet of ready-to-use construction equipment, tools & accessories
On-time delivery
Live, local 24/7 emergency support
One-call, no-hassle scheduling
Impeccably maintained equipment, serviced between every rental
Our total team approach to superior customer service
Companywide core values that put people first
Business practices driven by integrity
A culture of safety — for your team and our
SCHEDULE YOUR EQUIPMENT RENTAL TODAY:
ACCOUNT NUTS & BOLTS
CREDIT POLICIES
Standard credit terms are Net 30 from the date of invoice. Service charges are computed at the rate of 1.5% per month (18% annual percentage rate). If your account information changes, please notify us by email at: onlineapplications@sunstateequip.com.
PAYMENTS
Payments may be securely remitted through Navigator. To pay by mail, include your account number and invoice reference number, and submit to: Sunstate Equipment Co., LLC, PO Box 208439, Dallas, TX 75320-8439.
For your protection, Sunstate will never call or email you with instructions to send a payment to an address different than what is shown on your invoice.
EVIDENCE OF INSURANCE
Sunstate Equipment requires adequate liability insurance coverage by providing proof of “rental equipment” coverage on a valid Certificate of Insurance (COI). Certificates can be submitted by email to coi@sunstateequip.com. Without a valid COI, Damage Waiver fees may be automatically added to your rental contract. Please see our complete Terms of Rental.
PRELIMINARY NOTICES
To protect the interest of all parties, notices of “Materials Supplied” may be sent. Sunstate follows all state statutes regarding preliminary lien notices. These may vary by state; please contact us for state-specific requirements. Sunstate has the fastest lien release time in the industry!
CREDIT TEAM HOTLINE 1-888-399-4826
DO MORE. SAVE MORE. BUILD MORE.
Navigator™ by Sunstate is your rental fleet management powerhouse, helping you make informed decisions and take on-the-fly actions that keep site productivity up and costs down. Backed by Sunstate’s 45-year commitment to superior service, Navigator gives you fast access to the performance metrics that matter to you most: equipment uptime, on-time scheduling, and accurate invoicing.
Manage Your Fleet
Utilization Alerts
Uptime Metrics
Pinpoint Mapping
Geotracking
Performance Scorecard
Total Transparency
View & Pay Invoices
Custom Reports
AND MORE!
The information on this page is a summary overview for new account holders and does not replace or modify any terms defined in our credit agreement or rental contract. For current, binding policies, please refer to the Terms of Rental found on your rental agreement. You may also contact our Credit team at 888-399-4826 or by email at sscredit@sunstateequip.com to request a copy of your credit agreement.
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